Frequently Asked Questions

Short answers to the questions that come up most for new Instructors. Follow the link under each one for the full walkthrough.

Use the email your school set you up with, then follow the prompts to set your password. See Signing In for the First Time.

Why Don’t I See Any Students?

Students appear once your school administrator assigns them to you. If your roster is empty, they may not be assigned yet. See How students get assigned to me.

How Do I Create a Group?

Open My Students, go to the Groups tab, and click Create Group. Every student in a group shares one curriculum, Reading or Math. See How to create a group.

How Do I Start and End a Session?

Start a session from your daily schedule on the dashboard - see Starting a Session. When you’re done, end the session to save your work - see Ending a Session.

Why Did a Pre-Assessment Appear for My Group?

Pre-assessments are assigned automatically based on your students’ grade levels and curriculum, so a new group usually starts with one. See How pre-assessments get assigned automatically.

Where Do I Find Reports?

Your group’s progress and growth data live in the Reports area. See What data you can see.

Where Can I Get More Help?

Check the in-platform support resources and this Help Center first - see Where to Find Help in the Platform. To reach a person, see Contacting Your Braintrust Team.